昨日晚間,大批德國站賣家賬號因税務證書問題被封,目前德國站給出的申訴途徑就只有後台的申訴按鈕,跨境電商小編也給大家分享過一些店鋪解封方法,詳情可檢視《415 德國站第二輪封號來襲,店鋪解封方法在此》。

很多賣家對此表示很冤,因為不是他們不願意提交德國税務證書,他們早已著手準備 VAT 的相關資料,奈何時間過去了一兩個月,税務證書還是沒能下來,這次被封號的許多賣家質疑德國税局的工作效率有點低。

不少賣家表示,英國的税號辦理時間特別快,但是德國站卻需要至少 2 個月時間,根據專門辦理 VAT 的服務商發過來的反饋,之所以大批賣家店鋪的本地税號過了這麼長時間還沒有辦下來,是因為德國税務局的工作量暫時處理不完副本,也就是説由於德國税務局的工作效率問題,導致大批賣家的税務證書處理還在排隊中。

在等待期間,賣傢什麼都做不了,許多賣家因此損失慘重。據瞭解,臨時税號補税到拿到税號大概需要 2 個月的時間,這也讓一些賣家完美錯過銷售旺季,已有賣家表示德國站因税務問題從被封到再被解禁經歷了漫長的過程,解禁之後德國地址賣不了貨,經過一個月的時間才恢復正常,因為錯過銷售旺季,這位賣家損失了 100 多萬。

對於這類賣家,跨境電商小編也非常同情,畢竟這是不是他們的原因造成的,都是德國税局工作效率太低,如果等待幾個月才能拿到税務證書,這中間的損失亞馬遜平台和德國税局是不可能承擔的。

不過跨境電商小編建議這類賣家可以向亞馬遜平台進行申訴,説明相關的原因,也許亞馬遜平台會根據實際情況提前進行店鋪解封也不一定呢。小編這裏提供一封申訴模板,大家可以結合自己的實際情況參考一下,發給德國的績效團隊進行申訴。

Dear Amazon,

Thanks for your mail and I feel sorry to know my account has been closed.

I could realize it was because I haven’t uploaded my VAT certificate before 15th April.

Actually,I know Amazon had asked for the DE VAY certificate several months ago, from that time, I started to deal with the certificate.

XX(時間),I have appiled for a local tax number in Berlin Tax Center.

XX(時間),I have applied for a DE tax number in Federal Tax Processing Center.

And  XX(時間), I have applied for a copy of the tax certificate in German Finance Bureau.

But there are too many sellers making the application that German Finance Bureau couldn’t reply these application on time, and I couldn’t get my tax certificate on time.

The above is how I dealt with the VAT certificate, also the reason why I couldn’t submit my tax certificate before 15th April. I really want to upload the certificate on time, but I can’t.

Dear Amazon, I always want to be a good seller and provide great products to my customers.I have never violated Amazon’s any regulation.

In the future,I will be more active about Amazon’s policy and prepare in advance . The mail just want to tell you that I support Amazon seller to apply for VAT certificate but I have no way to help German Finance Bureau reply the application faster.

Do you mind giving me one more chance because of the special situation?

Looking forward to your reply soon.

If any need, please free to let me know. I will try my best to satisfy it.

Have a good day.

Your sincerely,

這個模板僅供參考,賣家可以結合自己的情況對模板進行適當的修改和調整,並附上自己的店鋪名。

這次德國税務證書問題波及範圍極廣,受德國 VAT 事件影響,已有大批德國站賣家因為承受不了 20% 的税率選擇主動退出,再加上眾所周知的高退貨率已經刷下去了一波賣家,一波又一波的賣家被清理,對那些能夠在德國市場繼續留下來的賣家來説,或許會因此獲得更好的機會。